(Watch the video below to learn more.)
Here's the backstory. After I published the first edition of my book, Work the System in the Spring of 2008, scores of business owners contacted me to basically ask, “Sam, we get it – but can you help us get started?”
I realized it’s much easier to agree that this methodology works than it is to actually get started working it! So I brought in a business partner, Josh Fonger, to start a new consulting business to help others transform their businesses, using the WTS methodology.
Some businesses paid (and still do) over $100,000 to have Josh show them how to permanently embed the systems mindset, and the actual systems themselves, into their businesses.
Seven years ago I was having lunch with Josh in LA after one of our consulting engagements. We talked about the thousands of small business owners who we were failing to reach because they couldn’t afford our help. We wanted to find a way to package up what we’d learned over the years and create an affordable option that still hit on all the high points.
And this is how the 120-Day WTS Transformational Coaching Program was born.
So in the fall of 2011, we invited a small group of business owners to join us in our first coaching group.
Our promise to them was simple: If you join us and agree to implement the WTS methodology in your business, as we prescribe, then you will finally stop owning a job and start owning a business; one with less stress and a bigger bottom line. Guaranteed.
The results were amazing.
These business owners quickly implemented the WTS methodology in their businesses and it worked! The initial results were so encouraging we decided to do it again… and again… and again...
...And now, here we are, seven years later preparing to open enrollment again! Here’s what some prior students had to say about the program...
120-Day WTS Transformational Coaching is a 4-month business training and coaching program consisting of 17 live interactive video group coaching sessions, and 6 private one-on-one consulting sessions with Sam’s business partner, Josh Fonger, who has personally consulted or coached over 500 business owners.
The program is designed with a very specific goal in mind: to help you increase sales and profit margins, remove chaos, eliminate waste, improve internal efficiencies, and create a stand-alone business that is separate from you and has intrinsic value as a cash-generating “machine.”
Our next WTS Coaching Program starts on February 6, 2019 and I'm asking you to join us. Josh will work with you in a small-group setting over the next 4 months to help you transform your business into a well-oiled machine that allows you to earn more and work less.
You'll also get plenty of private one-on-one time with Josh to discuss your specific situation and challenges. You’ll meet six times so that he can hold you accountable to make sure you’re “doing what you’re learning” in the 17 live group training sessions.
Josh will work with you to:
There are two Transformational Coaching Groups to choose from depending on which business type you have (traditional or online). Both groups will go through the same WTS Methodology, but the peer group and examples will be different.
This group is designed for traditional business owners who have a physical location and employees (or aspire to have them). Of course we understand that a component of every traditional business is online, so we will also cover this in the group.
Some examples include:
If your business is primarily an online/virtual business than you’ll want to join this group. You’ll be with other like-minded business owners who have location-independent businesses.
Some examples include:
In the first session we’ll introduce you to the Work the System Methodology and discuss the importance of adopting a “systems mindset.” We’ll discuss this new way of thinking until the mindset comes naturally and unforced so you can see reality more accurately.
In this session you will use our proven template to craft your Strategic Objective (SO). Your SO is your single most important document. It establishes the direction of your business and overall strategy. I’ll show you how to create a SO that will help you clarify:
The SO is not a mission statement (which is usually a waste of time). Instead, this single-page document will determine your whole business: the money it grinds out, the employees you have, the clients you serve. Everything. It will be your “guidebook” and is essential for any successful business.
In this session I will help you refine the Strategic Objective you’ve crafted and answer any questions that may have come up as you produced this vital business document.
I’ll walk you through:
We’ll also go over examples of Strategic Objectives others have made so you can get ideas on how to tweak yours so it’s perfect.
Time is your most valuable, non-renewable resource. When managed well you feel there’s always enough time to get the important things done. But when mismanaged, you’ll always feel like you’re behind.
So in this session you’ll acquire the practical skills that will help you make more time so you can get this program done and finally systematize your business.
In this session you’ll walk away with:
Most problems in your business likely stem from poor communication, which in turn stems from a failure to create some fundamental ground rules about how decisions in your business should be made. You may expect your team to act a certain way, because that’s what you would do, but unless you translate your thoughts into concrete principles, it’s unfair to expect that.
During this session I’ll walk you through the process of creating your General Operating Principles so you can:
Here’s where we’ll show you how to implement the Operating Principles you created in the last session. We’ll walk through specific examples from actual companies so you can see how this document works in the real world.
I’ll show you how to:
Working Procedures (WPs) are the third critical document in the Work the System Methodology. This session is all about “how” to assemble them. You’ll discover it’s not just about writing what you do, but about ironing out the inefficiencies as you go through the process.
After working with over 500 business owners, CEOs and entrepreneurs I’ve learned a valuable lesson: leadership matters! As I’ve worked directly with so many business owners to help them implement the WTS methodology, I’ve observed some common habits, skill-sets and techniques of strong leaders and distilled those observations into a few simple but powerful insights.
In this session I’ll show you:
In this session we’ll talk about the best technology and tools to help you implement and manage the Work the System Methodology in your business. Instead of wasting hours researching and testing tools and technology on your own I’ll show you what works best (remember I’ve done this for hundreds of businesses).
You’ll be trained on:
The Work the System mindset can, and should, be applied to every facet of your business, including sales and marketing. In this session I’ll show you how to design effective systems that will facilitate healthy and sustainable growth for your business.
This is where we will:
You will be using the Work the System framework to hire, train and manage your staff. In this session I’ll show you how to create effective People Systems so you can start:
There are two root problems in a business. The first is not being clear about desired outcomes and the second is poor communication. In this session you’ll find out how to once and for all solve your communication problems.
It’s in this session where you will:
The Work the System Method will not just provide immense value to you as a business owner, but it will also improve the experience your clients have. Starbucks is a great example of this. You can see that both employees and customers are happy. Everybody wins!
In this session we’ll focus on designing the best possible experience for your customers.
I’ll show you how to:
Up to this point most of what you’ll have learned has had to do with recurring processes (systems which contain repeating 1, 2, 3 linear steps). But what about all the other “stuff” that comes your way? In this session you’ll learn how to effectively manage everything that happens on a day-to-day basis, including those processes that can’t be shoehorned into any of your working procedures.
In this session you will be trained on:
Peter Drucker said, “You can’t manage what you can’t measure.” So if you want to manage your systems properly you must find a way to measure the results. This will also allow you to make incremental improvements as time goes on.
In this session I’ll show you how to:
The same principles you will have learned for business systems hold true for your personal systems too. In this session we’ll talk about how to apply the Work the System Method to your health, relationships and anything else you do.
In this part of the program you will:
Far before you approach the end of your 4-month training, you’ll notice big improvements in your business and life. However, we want to make sure you experience sustainable improvements over the long haul, and this is done through installing and managing Maintenance Systems.
In this final session I’ll show you:
If you can't attend one of the live group coaching sessions that’s OK.
You'll have access to all of the session recordings, guides, templates, and presentations.
And remember, you'll have lifetime access to all of those sessions and resources, so you can review the material anytime.
In addition to the 17 live training sessions, you will also benefit from 6 private coaching calls with Josh who has personally guided over 500 business owners in implementing the WTS Method in their companies. Some examples of the common problems he helps business owners solve include:
You’ll have access to Josh’s online calendar to book your meetings. You'll choose if you want to have phone or Skype meetings. Meetings will be 25 minutes long.
Email Support: You will have Josh’s private email address and you can email him directly about anything you want while you’re in the program. You can take advantage of this benefit as often as you’d like.
In addition to the 17 live training sessions, and your 6 private coaching calls with Josh, you will also receive 120 days of membership in our private WTS Mastery Club ($19 per month after the first 120 days).
You'll get to discuss and collaborate on the best ways to grow your small business in a private Facebook environment. Everyone there is committed to using the WTS Method and understands the need to grow using systems. They will be there to encourage and motivate you to finally get your business processes organized.
Each month there is collaborative training specific to the needs of the group and Sam Carpenter is always popping in to answer questions and inspire you to keep going.
Also, this group contains a growing repository of example procedures from "WTS-inspired" companies from around the world. Learn from what other companies have already done and take the best practices and apply them to your own business.
Q: What will the 120-Day Transformational Group Coaching sessions be like?
GoToWebinar is used so there will be audio and visual elements. Some of the presentations will be discussions, some will be structured lectures, and others will be reviews of group participants’ actual documentation. There are 17 presentation sessions. Sam will occasionally be present. Sessions are always “live” so you can interact with Josh and the group. (The sessions are not pre-recorded like many online training programs.)
Q: Is there email and/or phone support available during the program?
Yes, there is unlimited email and phone support available.
Q: What if I can't attend some of the sessions?
All live sessions are recorded and then distributed to the group after each sesssion. Also all examples, templates, worksheets, handouts, etc. are delivered to you on a weekly basis.
Q: What will the 6 private one-on-one calls with Josh be like?
He will help you apply what you learn in the Group Coaching Sessions and keep you accountable to “do what you learn.” Having worked with over 500 business owners, Josh has an incredibly wide range of experience and can help you solve your specific problems using the WTS Method.
Q: When will I start to see improvements?
Of course this varies, but most coaching clients see initial improvements in efficiency and profits within the first 30 days. But ultimately, you’re putting your business on a new trajectory that will enable it to grow in sales and profit, as well as reduce your efforts month-over-month and year-over-year.
Q: If I have a startup business is it too soon to sign up for this?
If you are serious about designing a business you can scale based on documented systems, and you have a general idea of the path you should follow to accomplish this, then it’s not too early. If your startup is still in the exploratory and experimentation stage, then wait until your business is more developed before embarking on the system building program.
Q: What if I own a larger business doing over $10M in annual revenue?
Our Premier Consulting is a customized implementation plan for larger businesses facing complex challenges. These engagements are more long term, six months or more, with remote and onsite assistance, and include training your team members for successful implementation. Josh manages these projects with up to a half dozen on-site visits. Sam is personally involved if requested. See our Consulting page. We’ve worked with clients up to $500M in annual revenues.
Q: OK. Put it in a nutshell. Why should I do this?
Here’s what you can expect from a properly executed systemization: Increase sales and profit margins, remove chaos, eliminate waste, improve internal efficiencies, create a stand-alone business that is separate from you and has intrinsic value as a cash-generating “machine,” decrease the number of hours you spend working, drop personal stress, implement potent sales processes, establish clear direction that is scalable and profitable, watch employees become empowered and enthusiastic about the structure you’ve put in place, find yourself making quick clear-headed decisions….and discover, as a byproduct of the Transformation, that you’re spending far less time killing fires and much more time building your business and your personal life.
Q: Do I really get the Work the System Academy product when I sign up for Group Coaching?
Yes. You will get full access to the Academy, for life.
Q: What's your refund policy for this program?
We offer a 100% money-back guarantee. If you’re not satisfied for any reason, simply email us within 30 days of starting the program and we’ll gladly refund all your money.
Q: What is the benefit of being a part of the WTS Mastery Club?
As a member of the WTS Mastery Club, you'll be able discuss and collaborate on the best ways to grow your business in a private Facebook environment. Everyone there is committed to using the WTS Method and understands the need to grow using systems.
Q: What happens at the end of my free 120 day membership in the WTS Mastery Club?
At the end of your 120 day membership in the WTS Mastery Club, you'll have the option to remain a part of the group and keep access to all the documents, interviews, and guidance for only $19 per month. Or, if you'd like, you can cancel your membership.
(partial list below)
Digital and hard copy magazines
Motion Picture & Video
Residential care facilities
Heating and cooling
Residential Appraisal firms
Small Parts Manufacturers
Perishable foods Manufacturers
Women’s health practitioners
Network marketing businesses
Civil Engineering firms
Commercial Real Estate investors
Limo and taxi companies
GPS Tracking Technologies
Stock options traders
Cell phone re-seller
Stock market trading
Physical Therapy Centers
Audio/Video Sales and Installation
Publicly traded companies
Digital Information products
Waiting is a kind of dying. Indecision is a decision. When you let enough time go by as you wring your hands and say, “Well, I just don’t know,” the opportunity will pass and your decision will have been made. Procrastination is the passive assassin of happiness.
ROY H. WILLIAMS